Our Policies

At Embodied Healing Center, we keep your visit calm, respectful, and well organized. Please read these policies before you book.

By Appointment-Only Policy

We operate by appointment only.
Please do not arrive expecting walk-in availability.
If you need help choosing a service or practitioner, visit our Practitioners page and select the provider that fits your needs.

Each practitioner runs their own practice and manages their own:
- Booking page
- Pricing and packages
- Policies and availability
- Contact number
When you book, you book directly with that practitioner.
For scheduling, rescheduling, late arrivals, or payments, contact your practitioner directly using the details on their booking page.

Complete any required intake forms before your first appointment.
If you feel unsure about which service fits, contact the practitioner you plan to book with and ask for guidance.

Arrive 5–10 minutes early for your first visit.
For return visits, arrive a few minutes early.
We allow a 10-minute grace period for late arrivals.
If you arrive late, we still end your appointment at the originally scheduled end time. We limit your service time to the remaining minutes in your time slot (based on the original start time).
If you arrive more than 15 minutes late and you do not contact your practitioner, we mark the appointment as a no-show and fees may apply.

Give at least 24 hours’ notice to cancel or reschedule. For massage and somatic healing, changes to the length of time are not allowed less than 24 hours notice. If you need a shortened time or must leave before your appointment ends, please inform your practitioner prior to the appointment. You will still be charged the full service price.
Contact your practitioner directly to make changes or through your personal account in their booking system.
If you cancel or reschedule with less than 24 hours’ notice, your practitioner will charge a fee based on their stated policy.
Massage Therapists and Somatic Healing charge full fees based on booked session pricing, including last minute changes to scheduled services.

If you miss your appointment, you may owe the full session fee or a credit deduction for packages/series, depending on your practitioner’s policy.
No-shows reduce availability for other clients.

Each department sets their own payment methods, pricing, packages, and memberships (if offered).
Review pricing and payment details on the practitioner’s booking page before you confirm your appointment.

Our services support wellness, recovery, and quality of life.
We do not diagnose medical conditions and we do not replace medical care.
If you have a medical condition, follow your physician’s guidance and tell your practitioner before your session.
If you have a medical emergency, call 911 or seek urgent medical care.

You stay in control of your session.
You can pause or stop at any time.
Tell your practitioner about preferences, injuries, sensitivities, and boundaries before and during your session.
Intakes are required by law in the State of Florida for all massage and bodywork sessions.

If you feel sick, have a fever, or think you may be contagious, reschedule your appointment.
Arrive with clean skin.
When possible, avoid heavy fragrances to support sensitive clients.

We respect your privacy.
Your practitioner handles your information according to their professional standards and applicable regulations.
State health inspectors may arrive during your appointment. They will not enter the treatment room or disrupt your service, but may ask for identification to confirm your reason for being in the business. Please note that our inspections are not scheduled and we must allow them to do their inspection without interference. They try to be as quick as possible but do have standards items they must check. We apologize for any inconvenience if and when this happens during your time with us.

For questions about your appointment, contact the practitioner you booked with using the contact details on their booking page.